Shipping Information

Orders placed on business days (Monday to Friday) are packed and dispatched within 48 hours (subject to stock availability). We use Australia Post Express which is usually next business day delivery within the express post network (major capital cities and major metro areas). Regional areas outside the express post network may be 2-5 days.

Domestic standard shipping starts from $10. This is per order not per item.

Postage cost for International delivery please contact Tilly Island, free shipping does not apply to orders being shipped internationally.

FREE DELIVERY is offered on purchases $150 or more (within Australia only).

Once your order is packed and leaves our warehouse you will receive an email with a consignment number to track your parcel with Australia Post.

Australia Post can be contacted on 13 76 78.

If you are not home to receive your parcel, Australia Post will not leave the package as a signature is required for all deliveries. Otherwise a card will be left in your post box letting you know which local Post Office the parcel has been delivered to.

If you are happy to have your parcel left on the premises please make a note in shipping requests AUTHORITY TO LEAVE 

We do not take any liability for the loss or damage during postage transit. 

If this is requested Tilly Island takes no responsibility for any items that may go missing.

Requesting parcels to be left on the premises is at the risk of the customer.

INTERNATIONAL DELIVERIES (outside of Australia and New Zealand) please contact Tilly Island to order and discuss postage costs.